| Customer satisfaction is our primary goal. While our products
are extremely affordable we don't cut corners when it comes to quality.
BestPrintBuy.com uses high quality printing and high quality card stock to make
sure our products are on par with the best in the printing industry. If upon
receipt of your materials you are not satisfied with the quality of our
products please do not hesitate to contact our customer care team and we will
work with you to resolve any issues. Please include the reason for
dissatisfaction, your order number and the email address you used when
ordering, so that we can quickly trace the order in question.
For your own benefit, if you are not sure of our quality or you are not
comfortable ordering online, we request that you try us out by ordering the
lowest allowable quantity for any product. If we do not meet your quality
expectations, simply mail the product back to us within 1 week of its receipt
and we will refund you the cost of the product. Cost of mailing the product
back to us will be borne by you. This refund policy is only applicable to the
lowest allowable quantity for any order. Orders above the lowest allowable
quantity will not be eligible to any refund. For finding out which
quantities are eligible for a refund under this satisfaction guarantee
click here
.
Please note that since our design and printing process is completely automated
(which is why we can afford to keep our costs down and our prices so
affordable) we do not review your designs and cannot be held responsible for
any errors that you might introduce. So please be diligent while creating your
products in our design center. Make sure everything is exactly as you want it
and check for possible spelling errors prior to submitting your order.
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